PHSMS 2/6 – Building ONTO Your Safety Management System

PHSMS 2/6 – Building ONTO Your Safety Management System

PHSMS (Psychological health and safety management systems) rely heavily on Surveys and Feedback Tools.  It is critically important that any survey of your employees be anonymous.  This will ensure trust and garner honest answers. 

It is important to measure engagement and satisfaction.  You can gauge a feeling of belonging at work by adding questions like do you have friends at work?  Employees who feel they belong have a 56% increase in job performance, a 50% drop in turnover, and a 75% drop in sick days.

Timing of surveys also can have a huge impact on understanding results: ongoing employee long-term data (Regularly conduct anonymous surveys to gather feedback on mental health programs. Ask employees about their awareness of the programs, their participation, and the perceived impact on their well-being) or pulse surveys (Implement short, frequent surveys to track changes in employee sentiment and mental health over time).

When building a survey it is important to be clear and concise in your questions.  Using online tools lets you ask more often and add questions/change if more clarity or detail is desired plus anonymity is more obvious. Online Survey tools are:

Cost effective and very efficient.

Comprehensive

Flexible - Surveys could be online, but may include email surveys, social media surveys, paper surveys, mobile surveys, telephone surveys, and face-to-face interviews.

Reliable – frank and honest answers can come from anonymous respondents

Not subjective

Accurate

Conclusion:  Using anonymous online tools, like surveys, can help an organization focus on areas of weakness or build on strengths.  All communication using these tools can be open and honest and even documented. Research, understand, plan, interact, and Document.  Follow-up questions on a feedback form can provide further insight.  Internal surveys can be used to help inform and manage areas like culture, DEI, productivity, HSE, IT, sales and marketing.  Another quick useful tool can be using polls or even a Suggestions tool.

In the world of Mental Health, it all requires adequate documentation and that is through our Surveys as well.  One solution is to use Workhub’s simple, all-inclusive $4 per user per month health and safety management software.  Our customer support team is always available to help and its always free to book a demo at www.Workhub.com.