Release Notes
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Workhub version 4.69.1 - Anniversaries out of Beta
Hi folks!
This week's release is an update to move Anniversaries from Beta to full component. The changes for this release include:
- Removal of beta tag from Anniversaries component
- introduction of a one time pop-up with an Anniversaries introduction
- a fix for a typo in dashboard tile warnings
Cheers!
Workhub
Workhub version 5.0.0
Hi folks!
Our update this week is from 4.69.0 to 5.0.0! The jump is because we're making major changes to our Bulletins component, including removing it from compliance. That means it will no longer be counted towards your organization's compliance percentage.
Another major change to the functionality of Bulletins with this update is the removal of Worker ability to create and post Bulletins. All Bulletin creation will be done from the Admin dash instead. Permissions for your team may need to be adjusted as a result. To provide adequate permission to your team for them to create Bulletins, you will need to provide their Position the View and Insert permissions for the Administer Bulletins admin permission.
Other changes to Bulletins include:
- Worker-side layout changes, including a new tile view and quick filters for To Do, Done, and Optional Bulletins
- changes have been made to the add recipients workflow, allowing for review of the invited Workers before sending the Bulletin
- recipients can be added to the bulletin after it has been sent
- attachments will now open within a pop-up in Workhub and will count towards the overall view time of the Bulletin
- separate tabs will now house active, drafted, and archived Bulletins
- Bulletins will now have Bulletin Contact option
- a new Import function allows the creation of a new bulletin using an existing bulletin or a saved draft as a template, including attachments
- warnings will no longer appear on the Bulletin detail page regarding workers unsubscribed from emails/SMS, and information will instead appear under Worker Activity in Worker Reviews tab
- settings will now include option for asking whether Workers need to click a Mark as Reviewed button (like the Acknowledge function in Policies) or if the bulletin will automatically be marked as reviewed after the time has elapsed
- email notifications will no longer include details from the Bulletin, and will instead simply redirect to Workhub
Workhub version 4.69.0
Hi folks! This week's release is make up of bug fixes and a couple of quality of life improvements.
Quality of life changes:
- We have removed the Beta tag from our Matrix Report tool in our Compliance components.
- We have changed the Redemptions tab within Anniversaries to read Selections instead to clarify difference in functionality between Anniversaries and Rewards.
- The downloadable reports from Direct Reports for supervisors have been updated for Policies, Certificates, and Competencies.
Bugs that have been fixed:
Workers:
- workers names are being auto-translated when using a translation service
Assets:
- Asset data was not showing correctly within incident reports
- inconsistent appearance of inactive Assets between the Worker and Admin dashboards when filling the Asset field in a form
Bulletins:
- formatting issues affecting proper placement of images in Bulletin body
Other Forms:
- CSV download of the form list does not populate properly
- incorrect text in the form deletion pop-up
Incidents & Hazards
- The Reportable toggle for an environment in an incident report was always being set to On
- creating multiple Action Items for a report was causing problems
Inspections:
- the Delete button was available to admins without Delete permissions
- the Date filter was not working properly when using "within last X days" option
Points:
- point adjustment email showing incorrect original and new balance values
Positions & Roles:
- assignment count was showing incorrectly in Positions list
Rewards:
- item sizes were not saving properly when items were added to the shopping cart from the Wishlist
- the Checkout button was not updating properly when items were added to cart
Safety Meetings:
- some Types were taking a very long time to load when selected from the Meeting Type list on the Admin dash
Suggestions:
- no confirmation pop-up or message appeared for suggestions being deleted
Surveys:
- it was possible for workers to submit blank comments
- worker responses were not being correctly sorted on the admin dash
- Survey status showing incorrectly for some Workers
- the year value in the Trend graph included unnecessary text reading "undefined"
Online Training:
- custom course passing score percentages could not be changed for some accounts
- some custom course lessons were not saving properly
- deactivating a course reset the main course list page for admins back to the top of the list
Workhub version 4.68.1
Hi there folks!
This week's release is for changes made to the assignment logic within Procedures. We have updated the ability to assign by Position and Location (cross requirements) to Procedures, even for our largest and most complex customers!
Previously, applying this setting for large customers with many Procedures, Positions, and Locations was problematic. We have updated our database to streamline the process and now even the most complicated assignment needs should be possible in Procedures.
Additional changes include updates to the compliance reports for Procedures and the Direct Reports reports for Procedures to include the changes to status terminology with the implementation of cross requirements (from Priority listings to Status listings).
Workhub version 4.68.0
Hello folks! This week's release is primarily made up of bug fixes with a couple of changes to functionality. Our Policies functionality change relates to workers' abilities to decline a Policy. We've added a setting allowing admins to disallow Workers from declining a Policy. We strongly encourage keeping the ability to decline turned on, but understand that needs between users may differ. If an admin turns off the ability to decline, Workers will be informed they should speak with their admin to discuss their issues with the Policy.
We have also made changes to the creation, automation, and delivery of our Compliance Reminder emails and Supervisor Compliance Reminder emails. They have been split into their own processes from their previous method of delivery.
We have also removed Bulletins from the compliance calculations ONLY within the Compliance Reminder and Supervisor Compliance Reminder emails. Bulletins are still included in compliance calculations within Workhub. We will be relocating Bulletins from the Onboarding & Compliance component category to its rightful home with Communication & Collaboration with our next release. As such, the compliance percentage for each worker may appear differently in the emails than it does in Workhub. The compliance as seen in Workhub is the source of truth until we move the Bulletins component to its new home in our next release.
We opted to remove the Bulletins compliance from the email at this time because work was already in progress to move them to their own process and the changes could be made concurrently to decrease handling and increase efficiency. We understand it may be frustrating to not have an accurate percentage display in the emails, but we ask your patience as we work on substantial changes to improve the workflow and ease of Workhub.
For bug fixes, we have a host:
Account:
- the signing authority signature was not applying properly to compliance reports which has been remedied
Workers:
- if using Workhub in Spanish, the Active/Inactive toggle was made unavailable. That toggle is now accessible
Online Training:
- admins seeking to upload a Certificate for a Worker through a connected Online Training course were able to see Certificats for Workers who were no longer assigned the Certificate Type. That's been corrected
Policies:
- Policies compliance accessed through the Compliance tab for individual Workers was not sorting Policies properly according to their sections but now will
- The PDF download of Worker Compliance for Policies were large. We have optimized their download size
Procedures:
- An incorrect Procedure name was appearing as the page header for some Procedures, which has been corrected
- The PDF download of Worker Compliance for Procedures were large. We have optimized their download size
Incidents & Hazards:
- the time stamp for some incidents & hazard submissions were incorrect on the Worker dashboard. Those time stamps have been corrected
Inspections:
- Vehicle Inspections were supposed to update the Hours and Odometer information for the Asset they were completed for. That connection broke, and we've now fixed it
Other Forms:
- Some form submissions were not appearing properly in the Submissions lists. They should now show correctly
- There were discrepancies between the submitted form lists between admin and worker dashboards. The discrepancies have been reconciled and workers will now see the number of forms submitted so far in the current year
Workhub version 4.67.2 - Changes to Possible Recipients, Incidents & Hazards
Hello folks,
Today's publish has a change to functionality within the Possible Recipients functionality within Incidents & Hazards.
We have added notifications for Hazard IDs in addition to the previous notifications for Incident and Near Miss reports. We have also added settings for those notifications to include locations from outside of Workhub, including LSD, coordinates, and external addresses. Workflows for submitters will remain the same. If you have any questions, please reach out to our Support team at support@workhub.com.
Workhub version 4.67.0
Hello folks!
Our release this week has a couple of changes within Online Training as well as our usual bug fixes.
In Online Training, we have introduced the ability for admins to unlock quizzes for Workers on lessons. We have also added the ability for admins to upload a Certificate for a Worker on courses that have a connection in place to a Certificate directly from the Worker Compliance screen, hopefully making that workflow clearer and more useful. The Reset Compliance option has also expanded, allowing admins to reset compliance for all Workers on a course, specific Workers within a course's compliance page, and also from the Compliance tab in a Worker Profile. The Worker Activity functionality within Online Training compliance will now house the Workers' action within the course as well as any action taken by an admin on their behalf.
Within Suggestions, we have added the option to download individual Suggestions and their details as a PDF, as opposed to just the list download previous available.
Virtual scroll has been added to the Forms Submission page for Workers in Other Forms, so they will be able to see more information about each submission of a particular Form Type.
For bug fixes, we have quite a list this release:
Online Training:
- the Worker Compliance CSV download contained two different date formats. Those date formats have been reconciled and will now appear as one uniform format
Anniversaries:
- some small changes to the vocabulary used on the pages to make it clearer what is what
Certificates:
- changes to the Saved View tool to retain settings for Display choices saved for each View
- fixed an issue relating to the proper generation of a company logo on some Certificates (Online Training related)
Other Forms:
- navigation between pending submissions was misbehaving after approving a submission and should now function properly
- we removed the selection of a Section when creating a new Form Type from a template
- the Completed By column in the Other Forms downloadable submission report listed the Approver instead of the submitter, which has now been fixed
Incidents & Hazards:
- driver position was not showing correctly in downloadable report for submissions with vehicle involvement listed
Inspections:
- deleting a Location and reassigning the submitted Inspections did not retain the original Location. That has been adjusted and Inspections submissions will now show the name of the original Location rather than the reassigned Location
- Workers without sufficient Insert permissions for Inspections were not alerted with a pop-up notification that their permissions were insufficient. The submit button will now be unavailable and a hover tip will appear for Workers trying to submit without the needed permissions
Policies:
- Worker Review time was appearing as seconds rather than minute values when set above 1 minute. That has been changed to minutes
Positions:
- making changes to the Permission Type for a Position was not updating the main Positions list
Rewards:
- Rewards catalogue was loading indefinitely for Workers if permissions allow them access but Admins had selected no items for the catalogue
Safety Meetings:
- Sorting the Safety Meeting type list caused the page to indefinitely load. That has been fixed and the page will now sort correctly
Suggestions:
- email notifications about comments left on Suggestions did not properly redirect to the Suggestions component. Those links will now direct users to the relevant page
Surveys:
- the Admin Survey Overview page was not loading unless admins had the Update permission for Surveys. That page will now load with the Admin View permissions instead
- Comments were listed Oldest to Newest but if a reply was left on a comment, the comments are re-ordered and the replied-to comment appeared at the top. This has been fixed and the comment will remain in its appropriate place re: order of submission
Account:
- the Add Call option was missing from the API tab for users on small screens (mobile, tablet). That option has been made available on smaller screens once again
Workhub Version 4.66.0
Hey folks! Happy New Year! Welcome to 2025! We hope the new year was fun and safe for everyone. With the advent of a new year, we have a whole new component called Anniversaries to debut! Anniversaries is a way to recognize your team members for their years of service with your organization. As an admin, you can tailor a catalogue of items for your Workers to select from as a gift for their work anniversary with your company. Workers can select from the items you choose on their anniversary and we send their item of choice their way from our warehouse, wrapped up nice and pretty! For a thorough explanation of the program and how to implement it within your organization, please refer to our Help Article.
We also have a number of bug fixes going live today as well. They include:
Workers:
- The Unsubscribe Notifications List CSV and PDF downloads didn't respect filters applied to the Worker list. They do now!
Certificates:
- Errors with the proper production of the Coming Due/Past Due CSV report have been addressed
Action Items:
- When an Inspection submission was deleted, the Action Item pathway was broken. That has been fixed.
Inspections:
- When reassigning responsibilities for a Worker, Inspections Critical Issue notification recipients weren't included. Those notifications will now be unassignable.
- Adding critical issue notification recipients was including Inactive workers in the list of possibilities. That's been fixed.
- The Action Item pop-up had issues refreshing when changes or updates were made to the Action Item within Inspections. The pop-up will now refresh with updated information.
- Inspections not assigned to a particular Location were still appearing in the list for that Location. We've fixed that and they will no longer appear in the list for unassigned Locations.
Other Forms:
- Deactivated Forms were still showing Past Due. That has been fixed.
- the formatting for Instructions entered by admins was not retained on the Worker side. That formatting will now show on both Admin and Worker dashboards.
Workhub version 4.65.1
Hello folks,
This week's release is small. We have a small functionality change for our Rewards functionality and a few small bug fixes.
Within Rewards, we previously had a status shown for orders placed by Workers. In splitting the Rewards component into Rewards and Point History, that functionality was inadvertently removed. We have reintroduced it, and there is now an Order History tab within the Rewards component to inform folks of the status of their orders again.
For bug fixes, we have:
Online Training: the CSV and PDF downloads for Worker Compliance lacked middle names and now the column exists properly. The first and middle names for Workers were appearing in the Worker Compliance list without a space between them, and now the space will be present.
Inspections: Workers were not properly being accorded points for Inspection submissions if limitations existed for point accrual. That has been corrected.
Rewards/Point History: some display issues in mobile have been corrected. An issue regarding the adjustment of points when a Worker's points were negative has also been corrected.
Workhub version 4.65.0
Hello folks, This week's release includes a major change to our Rewards functionality. Previously, the Rewards component housed information relating to the Rewards catalogue and Workers' points. As we've expanded our Culture & Recognition program to include Scratch Cards and Kudos & Core Values (with more to come as well!), we've split the Rewards component into two separate components - Rewards and Point History. Point History will now contain information relating to your Workers' points - their current point balance, a point adjustment history, over point history, and our cost configurator will all now live in this component. The Rewards component will retain the Rewards catalogue and Worker redemptions, as well as the Permissions and Settings that will control both Rewards and Points History.
We are also publishing a series of bug fixes this week, including fixes for:
- Online Training: Limit Access was not applying properly to CSV reports
- Certificates: a discrepancy existed between automatically uploaded Certificates and the Certificate details in specific cases
- Incidents & Hazards: the Possible Recipients paginator was hidden by the Add/Cancel buttons
- Safety Meetings: a pending comment icon was appearing incorrectly and archived meetings were missing their status label
- Assets: the Asset CSV download had data appearing in incorrect columns
- Supervisor Compliance Reminder emails: the links in the Supervisor Compliance Reminder emails were broken or pointing incorrectly
We also have a couple of enhancements, including:
- Certificates: removal of the Compliant status for Optional assignments in Worker Compliance CSV downloads
- Incidents & Hazards: a new column has ben included in the CSV download for Closed By information for each report
Workhub version 4.64.2
Our release this week has a small selection of bug fixes.
Online Training:
- we've fixed an issue with downloading Certificates from completed Optional courses
- when creating a question for a custom course, the answers were resetting to the default values after saving. We've fixed it.
Inspections:
- downloaded Inspection submission PDFs were displaying blank pages instead of images. They will now display images in their correct locations.
- Inspection Submission PDFs downloaded from the Admin dash from submissions with issues still needing Admin action were downloading without all the report contents. They will now have all the information for the download.
Polls:
- polls were appearing multiple times on worker dashboards. They will now only appear once when assigned
Safety Meetings:
- some workers in some accounts were unable to Acknowledge Safety Meetings. That issue has been resolved
Update to Online Training (4.64.1)
Hello folks,
This release contains changes to the Online Training component. Most changes are present on the Admin dash but there is a small change to the Worker dash as well.
- Workhub-provided courses can now be removed from and added to the course list as desired by admins
- Custom courses have been integrated into the main course list instead of existing in their own tab. The process for creating a custom course has been streamlined.
- Filters have been created for the course list to allow easier viewing
- Additional columns have been added to the course list, including separate columns for required and optional completion, Active status, and Certificate connection
- Lessons will remain selectable, but at least one must remain for a course to be present in the course list
- Classroom Results tool is now its own tab within a lesson rather than a button function within the Quiz Questions tab
- the paginator for the Worker course list has been removed and instead the list will scroll through all the results
- Filters have been created and applied to the Worker list, including filters for To Do, Done, and Optional. The page will default to show To Do first. If there are no courses To Do, the filter will instead show All
- The courses will show in order of Priority, with Critical priority courses showing at the top first and Low priority courses showing at the bottom of the list
Workhub Version 4.64
Hi folks! Our release on Friday, November 8th 2024 is for version 4.64 and includes mostly smaller bug fixes and quality of life improvements.
In Action Items, an issue with the source for an action item not appearing in the PDF list download has been resolved, and the list should now update properly when an Action item is deleted. Our Notify By SMS option was still appearing when the option was disabled by an administrator, but we've addressed that and the option will no longer appear if SMS has been disabled. In Assets, we resolved an issue affecting the incorrect generation of our Asset QR Codes. In Incidents & Hazards, we addressed a problem with the information on our Incident Chart generating differently from the information in the Incident list. In our Materials & SDS component, we fixed a problem affecting our Location filtering option. Finally, within our Workers component, we resolved a problem wherein the information for a Supervisor's Direct Reports' compliance was incorrectly showing as their own instead of the Worker's.
For improvements, we've implemented our in-page scrolling option and column selector functionality to a few new pages. This functionality is being rolled out across all of Workhub a few pages at a time. The changes for this update apply to:
- Polls (Worker side)
- Safety Meetings (Worker side)
- Behaviour Observations (Worker side)
Workhub version 4.56.0
Hi folks! Today's release updates Workhub to version 4.56.0 and includes some big changes to our Audit Standards tool.
We have updated our Audit tool to Audit Preparation, and with that name change comes a host of functionality changes. You'll now be able to undertake multiple audits using the same standard, add details for your auditor and your audit targets, create Action Items from your audit checks, and keep track of your goals and targets with visual aids and history logs for all your changes.
With that change also necessitates the archiving of our old Audit Standards. Any Audits you had previously worked on or had in progress will be moved to our Legacy tab. Audits housed in that Legacy tab will be editable until December 31, 2024, and after that date they will be reference only.
We're also releasing 20+ bug fixes, including fixes for missing fields in our Incidents & Hazards CSV download, Safety Meetings tweaks, translation troubles in Certificates, and the addition of a new time zone (Malaysia, GMT +8).
Have a happy, safe Easter weekend!
Workhub Version 4.55.0
It's been a minute since we last published news regarding our releases, but we're back to let you know about some exciting changes! Version 4.55.0 was released on Friday, March 8th, 2024.
We've made major changes to our Surveys component, allowing you to collect data with more anonymity and greater consistency, and we've added a couple of downloadable options within the component to help you better track the information generated by your Worker's responses.
We've implemented a new table structure in several of our components that allows you to sort the items in the list using arrows at each column top, control column widths, rearrange your columns, and click into items in the list without resetting the list back to the top. We're releasing it piecemeal through the Admin dash to make sure it fits everywhere we want it just right. Check out the progress of this new functionality in Safety Meetings, Behaviour Observations, Incidents & Hazards, Polls, Other Forms, and our new Surveys component.
Changes have been made in Policies and Procedures for better submission, viewing, and handling of comments. Each component has additional Permissions for comments, so be sure to review those if your admins need to view, review, and engage with comments!
We've made improvements to the Checkout process for Rewards, so Workers will now have their previous addresses saved for a quicker, more accurate checkout each time.
30 bug fixes, including:
- fixes for charts/graphs misbehaving
- adjustments to Fillable Certificate file field lengths and improved function on the Worker dash
- addressing malfunction of procedures JHA step builder giving error notifications
- and many more!
Workhub Version 4.48.0
Version 4.48.0 was released on Friday, Sep 8th, 2023.
The Nitty Gritty:
- Policies has an updated visual design
Little Things That Matter:
- Over 30 bug fixes and optimizations
Workhub Version 4.47.0
Version 4.47.0 was released on Friday, Aug 11th, 2023.
The Nitty Gritty:
- The Online Training Matrix Report now has information for the amount of time assigned and completed for each worker.
Little Things That Matter:
- Over 65 bug fixes and optimizations
Workhub Version 4.46.0
Version 4.46.0 was released on Friday, Jul 21th, 2023.
The Nitty Gritty:
- Added a Certificate Rejection History report
Little Things That Matter:
- Over 25 bug fixes and optimizations
Workhub Version 4.45.0
Version 4.45.0 was released on Friday, Jul 7th, 2023.
Brand Spankin' New:
- Safety Meetings has received a significant rework in workflow, layout and design
The Nitty Gritty:
- You can now delete Polls
- You can now filter by "Note Contains" in Other Forms
Little Things That Matter:
- Over 50 bug fixes and optimizations
Workhub Version 4.40.0
Happy Friday!
Today's pot of gold is another batch of Workhub goodies! In this release we have updated Suggestions. You will find some more functionality around this component, like the ability to respond to individual comments and choosing to share or hide. We've also made some updates to Competencies, and Audit Standards. Check out the Release Notes for more details on this release. Cheers, The Workhub Team
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