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Crisis Management and Media Relations

Course Info

Crisis Management involves victims, witnesses, responders, authorities and spokespersons. How a crisis is handled, from the actual incident to the news stories and reactions surrounding it, can include several individuals in differing roles. From securing the site of the incident to handling the media’s demands and ensuring the accuracy of every message, all components are critical to properly managing a crisis situation. This course looks at the key elements of successful crisis management. Language options: English

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Course Outline

Title
Length
Media Relations for Field Personnel
13 mins
Signup
Effective Communication Methods
19 mins
Signup
Total
32 min(s)

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